Shipping and Delivery

Delivery Information

Covid-9 Update: Due to an increase in demand, please be aware delivery may take slightly longer than usual

UK Mainland

£3.99 (per delivery address)
Please allow 5 working days for your delivery. (Monday to Friday only)

£6.95 (per delivery address)
Guaranteed delivery of your order within 48 hours provided your order is received by 12 noon. (Monday to Friday only)

Orders will be sent via Royal Mail and will be delivered in 3 – 5 working days.

Orders will be sent via Royal Mail and will be delivered in 5 – 7 working days.

Orders will be sent via Royal Mail and will be delivered in 5 – 7 working days.

All our orders are packaged in boxes which are FSC certified and can be reused and recycled. Our LULU ORRY tissue paper is printed with soy ink, is completely acid free and is compostable.

Important Information
Orders cannot be re-directed once they have been dispatched. Order cut-off times are provided as a guideline only, and do not take into account delays caused by payment authorisation.

Taxes & Duties

Value Added Tax (VAT) is calculated and included in all orders to UK and EU shipping destinations.

International Shipments
Please note that order pricing is exclusive of all international duties and taxes. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to – payment of these is necessary to release your order from customs on arrivals. As we are unable to advise the amount this may be, by using this website you accept responsibility for any such taxes and duties.
Should you reject your order at customs and your order is returned to us, your order refund will be the total order amount less shipping costs and any taxes and duties paid by LULU ORRY

Prohibited Items
We are unable to ship some products overseas due to legislation that prohibits the transport of goods that can be considered dangerous. These will include all our aerosols, fragrances and nail varnishes. For more information and a full list, please visit the Royal Mail website

PO Box Addresses
We are unable to deliver to PO Box addresses.